We love getting feedback from customers, and this story was too good not to share.
Check out this story from happy customer Sue. She reduced her electricity bill by around 75% after installing an Earthworker Energy heat pump hot water system!
Thanks for taking the time to share your story Sue (& for supporting local manufacturing while reducing your energy use)!
“Our amazing heat pump”
I called a local electrician who was happy to come to our home & have a discussion. Our initial thought was to install a battery as we know that the “return to grid” tariff from our power company is getting lower all the time, and soon we understand this rebate will reduce to nil.
The electrician looked at our last few bills and said he believed that by far our biggest power usage was our hot water system. Our current system was almost 20 years old & although it was still operating okay, it was definitely an old model.
The electrician thought the best solution was to install a heat pump for our hot water – which should see a big decrease in our power bill. He said he had one at his own home & recommended Earthworker Energy which is a local Social Enterprise, based in Morwell.
So I contacted Earthworker Energy and it wasn’t long before a representative was at our door ready to have a chat about what heat pumps do, how they work and most importantly how they could cut our power bill.
After viewing our existing hot water service, studying our recent bills and checking our solar set-up, we found information about Earthworker Energy’s “Made in Morwell” stainless steel tank and the Reclaim heat pump unit. We asked for a quote, which arrived the same day.
As this was to be a big investment we contacted another reputable company for a quote on the same system. It took four weeks for that quote to arrive & it was more expensive than the Earthworker cost.
We decided to proceed. In a short time a date was set for the installation, co-ordinating the plumber who would install the unit and tank and the electrician who would connect it all up. The boys worked for half a day and we now have our amazing heat pump installed in the back yard.
Even though these heat pumps can operate from mains electricity, we chose to have it configured in such a way that it would be powered by our solar panels. It comes on at 10am every morning and shuts off at 4pm, giving it plenty of time to heat up the water so we have hot water available all the time. The temperature of the water only loses one or two degrees overnight.
Since the installation we have had two electricity bills. The first was for $43 and the second was for $56 – a quarter of our previous bill!
We are super pleased and very thankful to Earthworker Energy for the professional way their representative educated us about the use of a heat pump and the efficient and prompt installation. Thanks guys, a real success story.”
Story from Sue, Gippsland
